top of page

Driving Customer Service Through Human Connection 

Connexa's all in one platform helps you reply to every email, every DM to deliver a great customer experience 
Image by Brooke Cagle

Connexa helps you...

Grow your business by saving time 

Connexa’s all in one platform streamlines customer inquiries across your digital sale channels 

Drive growth by making data-driven decisions

Connexa provides you with personalized, easy to read analytics to understand your customer concerns 

View all your channels from one easy panel

 ALL IN ONE INBOX 

AI-powered analytics dashboard to help you make better decisions

Make your everyday customer service workflow simple and a stress free process
About

Save valuable time

Respond to frequently asked questions using the Notepad feature, where you can select templates instead of writing new responses

Jun 14, 2021
bx_bx-copy-alt.png

Hi [name], I can confirm your order is on its way. We had a delay in shipments so you can expect your package in a few days.

Apr 30, 2021
bx_bx-copy-alt.png

Hello [name], this item is currently out of stock. We will email you when it is back in stock.

Mar 17, 2021
bx_bx-copy-alt.png

Thank you for your inquiry. We value your feedback on product quality. Please send your order number so we can resolve the issue.

click to copy
paste here

Top Inquiries

Shipment Issues

Pricing Inquiries

Product Quality

Returns

Out of Stock

168

159

100

52

50

Send real-time customer feedback to your team

Don’t let any inquiry or complaint go unnoticed. Using the Customer Feedback section, you can send information about specific or reoccurring issues directly to your team

Be customer first

Using the Analytics Dashboard, you’ll have access to easy to read insights on your customers most frequent concerns so you can make decisions that speak to your customer's needs 

Customer Feedback

Select Topics:

Returns
Quality
Out of Stock
Submit
Product
Testimonials

"A simple platform that is intuitive and affordable"

Testimonials
1609200121273_edited.png
ventureLAB Logo - full colour.png
20_AVxgj_400x400_edited.png
WOI_LogoType_RGB_edited.png
IMPACT-Badges_Startups_edited_edited.png
Request demo
Contact us

Have a question? Contact us and we will get back to you within 24 hours!

Thanks for submitting!

bottom of page