Driving Customer Service Through Human Connection 

Connexa's all in one platform helps you reply to every email, every DM to deliver a great customer experience 

Connexa helps you...

Grow your business by saving time 

Connexa’s all in one platform streamlines customer inquiries across your digital sale channels 

Drive growth by making data-driven decisions

Connexa provides you with personalized, easy to read analytics to understand your customer concerns 

View all your channels from one easy panel

 ALL IN ONE INBOX 

AI-powered analytics dashboard to help you make better decisions

Make your everyday customer service workflow simple and a stress free process
 

Save valuable time

Respond to frequently asked questions using the Notepad feature, where you can select templates instead of writing new responses

Jun 14, 2021
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Hi [name], I can confirm your order is on its way. We had a delay in shipments so you can expect your package in a few days.

Apr 30, 2021
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Hello [name], this item is currently out of stock. We will email you when it is back in stock.

Mar 17, 2021
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Thank you for your inquiry. We value your feedback on product quality. Please send your order number so we can resolve the issue.

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Top Inquiries

Shipment Issues

Pricing Inquiries

Product Quality

Returns

Out of Stock

168

159

100

52

50

Send real-time customer feedback to your team

Don’t let any inquiry or complaint go unnoticed. Using the Customer Feedback section, you can send information about specific or reoccurring issues directly to your team

Be customer first

Using the Analytics Dashboard, you’ll have access to easy to read insights on your customers most frequent concerns so you can make decisions that speak to your customer's needs 

Customer Feedback

Select Topics:

Returns
Quality
Out of Stock
Submit
 
Testimonials

"A simple platform that is intuitive and affordable"

 
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Contact us

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